The City of Santa Rosa - Wireless Terms and Conditions and Privacy Policy


You are enrolled to receive wireless messages from The City of Santa Rosa. By subscribing to this alerting service you agree to the following Terms & Conditions. To stop receiving messages, text  STOP to unsubscribe. For help, text HELP.

Most wireless service providers provide text messaging service. While there is no charge to sign up for wireless updates, your wireless service provider may charge per message. Check with your provider for details on additional costs.

Terms and Conditions

  1. User Privacy

    The City of Santa Rosa will not share nor use your mobile number for any other purpose than for updates from the selected client.

  2. User Fees

    The City of Santa Rosa does not charge recipients to receive text messages. However, message and data rates may apply.

  3. Frequency

    Message frequency varies.

  4. Opt-Out

    To Opt-out (discontinue receiving messages), reply STOP from your mobile device. We will confirm your Opt-out by text and you will not receive any additional messages from The City of Santa Rosa unless you Opt-in again.

  5. Warranty

    The City of Santa Rosa is not liable for any delays in the receipt of any SMS messages connected with this program. Delivery of SMS messages is subject to effective transmission from your wireless service provider/network operator. Carriers are not liable for delayed or undelivered messages

  6. Use Case Descriptions

    The City of Santa Rosa will send SMS messages related to information and alerts about the government services provided by The City of Santa Rosa

  7. Questions?

    If you have questions or problems or need assistance, please contact support@granicus.com